If you need to contact customer support about your Flow, it's best to use the in app contact form if possible (if not, email us at firstname.lastname@example.org). When you use the in-app contact function, your email will include the basic technical information about your Flow. This helps our team answer your questions as fast as possible.
To use the in-app contact function, tap the settings icon in the lower right hand corner of the home screen:
Depending on how big your screen is, you might have to scroll down a bit until you see the contact us item.
When you tap the contact us item, an email will pop up with the following information at the bottom (sample only):
We've attached this information to your email to help us respond to your message as quickly as possible.
Serial Number: 02:00:00:00:xx:xx
Battery level: 89%
Fill in your question with as much information as you can and send it off! We'll get right back you.