How can I tell if my Flow is connected by Bluetooth? Follow
You can tell your Flow is connected by checking the Bluetooth icon on the companion app's live screen. The Flow application displays three different possible Bluetooth states.
Blue
Flow is connected to the application, measurements are transferring in real time.
Grey
Flow is not connected to the application, you are not receiving real-time measurements, though they are being stored in Flow's internal memory and will download as soon as you connect to the app.
Red
Your phone's Bluetooth is deactivated.
Understanding your Bluetooth connection
Flow communicates with its companion app through your phone's Bluetooth connection. There are key functions that need a connection in order to work.
Pollution levels are always being collected by Flow and will be transferred to the app when Flow is connected. This can take some time if your Flow has been tracking for a long time with no connection.
GPS data is NOT collected unless your Flow is connected by Bluetooth. When Flow is connected to the companion app, it sends data from the various sensors to be processed and then displayed in maps, graphs and other useful ways.
Comments
2 comments
I have the sam issue.
Bluetooth icon is blue and I even have a blue GPS icon, still the live data says "No GPS data"
Thanks!
Hi Peter! Are you willing to reach out to one of our agents? We would love get a better feel for what you're dealing with and walk you through this! The fastest route is to use the chat function on plumelabs.com. Or, you can reach out by e-mail at support@plumelabs.com.
We look forward to getting your synchronization issue sorted out!
Best,
Alex for Plume Labs
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