Can I get a refund? Follow You may refund your pre-order any time up until shipping begins. To request a refund, please email us at email@example.com. Related articles How can I contact Plume Labs? How can I make sure my Flow is accurate? What is the Plume AQI? FAQ on Plume Labs joining AccuWeather How do I update my Flow's firmware? Comments 0 comments Please sign in to leave a comment.